mild88Privacy Policy

This page describes what we collect when you use mild88 and how we keep that data protected. We at mild88 take your privacy seriously. When you create an account, deposit funds, play our slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), access our live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), or engage with our sportsbook (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), you share certain information with us. We use that information to verify your identity, process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, prevent fraud, and comply with local law.

Our privacy practices reflect our commitment to transparency and security. We do not sell your personal data to third parties for marketing purposes. We do share information with payment processors, fraud-detection services, and legal authorities where required by law. Our servers may sit outside your jurisdiction, and data transfers are encrypted using industry-standard protocols. You have the right to request access to your data, correct inaccuracies, or request deletion subject to legal retention requirements.

Our services are available only where local law permits. If your jurisdiction has specific data-protection regulations (such as GDPR or equivalent local law), those provisions apply to the extent they are enforceable in your region. If you have questions about our privacy practices or wish to exercise your rights, contact us through our support channels.

What Data We Collect on mild88

We collect information you provide directly and information generated by your interaction with our platform. When you register, we collect your email address, a password of your choosing, your full name, date of birth, and contact phone number. We use this information to create your account and to identify you.

For identity verification, we collect government-issued ID (such as a national ID card or passport) and proof of residence (such as a recent utility bill or bank statement). These documents are required before you can withdraw funds. We use them to confirm your identity and comply with anti-money-laundering and Know Your Customer (KYC) regulations. We store copies securely and do not share them with third parties except where law requires.

When you deposit or withdraw funds, we collect payment information including your e-wallet or bank account details. We do not store full payment card numbers or full bank account numbers on our servers. Instead, we pass this information through encrypted connections to our payment processors (your bank, your e-wallet provider, or our payment gateway partner). These third parties handle the transaction and confirm success back to us. We record only that a transaction occurred, the amount, the date, and the payment method used—not the sensitive details themselves.

We collect information about your gaming activity—which games you play, how much you stake, when you play, and your results. We use this information to generate your account statements, detect unusual patterns (such as rapid large deposits and withdrawals), and comply with regulatory reporting obligations. We do not share this activity data with third parties except where law requires.

Note: We collect IP address, browser type, and device information to detect fraud and to understand how you access mild88 (mobile app, browser, etc.). This technical data helps us improve our platform and prevent unauthorized access.

How We Use Your Data

We use your personal data to operate mild88. Our core uses are account management (creating your account, processing logins), payment processing (handling deposits and withdrawals), identity verification (confirming you are who you claim), fraud prevention (detecting suspicious activity), and legal compliance (meeting tax and anti-money-laundering obligations).

We also use aggregated, anonymized data to improve our platform. For example, we analyze which games are most popular, which payment methods are most frequently used, and during which times users are most active. This analysis helps us optimize our platform and add features our users prefer. This aggregated data cannot identify you individually.

We use your email address to send account notifications (login confirmations, withdrawal alerts), service updates, and payment receipts. We may also send you information about new games or features on mild88. You can opt out of promotional emails through your account settings, though we will continue to send you critical account and payment notifications.

Personal data
Name, email, phone, date of birth, address—used for account creation, verification, and legal compliance.
Payment data
Deposit and withdrawal amounts and methods—shared with processors but not stored in full on our servers.
Activity data
Games played, stakes, results, timestamps—used for account statements, fraud detection, and regulatory reporting.
Technical data
IP address, browser type, device model—used for fraud prevention and platform optimization.

Data Security and Third-Party Processors

We at mild88 protect your data using industry-standard security. Our website and app use SSL encryption (HTTPS) for all connections, which means data in transit between your device and our servers is scrambled and cannot be intercepted. We store sensitive data such as identity documents in encrypted form on secure servers. We limit access to your data to employees who need it to perform their roles, and all staff are bound by confidentiality agreements.

We share your data with third parties only where necessary. Our payment processors (banks, e-wallet providers, payment gateways) receive transaction information needed to process deposits and withdrawals. Our fraud-detection service receives account activity data to identify suspicious patterns. Our customer support team has access to your account information to assist with your inquiries. Our email service provider receives your email address to send notifications. These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

In some cases, we may be required by law to share your data with government authorities, tax agencies, or law enforcement. We comply with lawful requests and will disclose information only to the extent required. If legally permitted, we will notify you of such requests.

Our servers may be located outside your jurisdiction. If your country has data-protection laws restricting international data transfers, we undertake to implement safeguards such as Standard Contractual Clauses with our service providers to ensure your data receives equivalent protection regardless of where it is stored.

Your Rights Under Our Privacy Policy

You have the right to request access to your personal data. You can download your account information, including your profile, transaction history, and game activity, through your account settings or by contacting our support team. We will provide this information in a readable format within a reasonable timeframe.

You have the right to request correction of inaccurate data. If your name, address, or other details are wrong, contact our support team and we will update them. You have the right to request deletion of your data, subject to legal retention requirements. For example, we must retain transaction records for tax and anti-money-laundering compliance for several years even if you close your account.

You have the right to object to certain processing of your data, such as marketing emails. You can manage these preferences through your account settings. You also have the right to lodge a complaint with your local data-protection authority if you believe we have violated your privacy rights.

We believe transparency builds trust. Your data privacy is not a compliance checkbox—it is a core principle of how mild88 operates.

mild88 privacy commitment

Cookies and Tracking on mild88

We use cookies and similar tracking technologies to improve your experience on mild88. Cookies are small files stored on your device that remember information about you between visits. Essential cookies allow you to stay logged into your account, process payments, and access game features. Analytics cookies help us understand how you use mild88—which games you visit, how long you stay, and which features you use most. This information helps us optimize our platform.

We do not use third-party advertising cookies that track you across other websites. Your activity on mild88 is not tracked for external marketing purposes. You can disable cookies in your browser settings, though this may limit some platform features. Disabling essential cookies may prevent you from logging in or playing games.

Data Retention and Jurisdiction

We retain your personal data only as long as necessary to provide mild88 services and to comply with legal obligations. Account information is retained for the lifetime of your account plus a period afterward to handle any disputes or regulatory queries. Transaction records are retained for several years to comply with tax and anti-money-laundering reporting requirements. Identity verification documents are retained for the duration of your account and for a retention period after closure to satisfy regulatory obligations.

Our services are available only where local law permits. If your jurisdiction's data-protection laws are more restrictive than our general practices, those local laws take precedence. If you believe we are violating your local privacy rights, contact our support team or your local data-protection authority.

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting an updated policy on mild88 with an updated effective date. Your continued use of mild88 after changes constitutes acceptance of the updated policy.

Encryption
SSL protected
Access
Request your data
Correction
Update your info
Deletion
Subject to retention

Contact Us About Privacy

If you have questions about our privacy practices, wish to exercise your rights, or believe we have mishandled your data, please contact our support team through our help channelsWe will respond to privacy inquiries within a reasonable timeframe. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang and prefer to reach out locally, our support staff can connect you with the appropriate team member. We also accept privacy requests through our multilingual email support.

Our privacy practices are designed to protect your data while allowing mild88 to operate effectively across multiple jurisdictions. We respect local law—whether it is Idul Fitri, Idul Adha, Imlek, Nyepi holiday schedules affecting support availability or specific data-protection regulations affecting how we handle your information. Your trust is essential to us, and we take that responsibility seriously.